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What is your return policy?

We offer a 30-day return policy for all unopened products. For opened products, we provide a 14-day return window if the item is defective or not as described. All returns must be in original packaging with all accessories included.

How long does shipping take?

Standard shipping takes 3-5 business days. Express shipping is available for 1-2 business days. International shipping typically takes 7-14 business days depending on the destination. You'll receive tracking information once your order ships.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping costs and delivery times vary by location. Additional customs fees and import taxes may apply depending on your country's regulations.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and bank transfers for larger orders. All payments are processed securely through encrypted channels.

Do you price match competitors?

Yes, we offer price matching on identical products from authorized retailers. The competitor must have the item in stock and the price must be verifiable. Contact our sales team with the competitor's product page for price match consideration.

What warranty do you offer on products?

Most products come with manufacturer warranties ranging from 1-3 years. We also offer extended warranty options for additional protection. Specific warranty terms vary by product and manufacturer.

When will PC repair services be available?

We're launching our PC repair and maintenance services in Q2 2024. This will include diagnostics, hardware repairs, system optimization, and business support plans. Sign up for our newsletter to be notified when these services become available.

Visit Us

123 Tech Avenue
San Francisco, CA 94102

Call Us

+1 (555) 123-4567
Mon-Fri: 9AM-6PM PST

Email Us

support@techendpoint.com
sales@techendpoint.com

Business Hours

Monday - Friday: 9AM-6PM
Saturday: 10AM-4PM